Farm Fresh Chef Terms & Policies
Transparency you can trust. Quality you can taste.
Refund & Satisfaction Policy
Due to the perishable nature of our products, all sales are generally final. However, we stand behind our quality.
- Eligible for replacement or store credit if items arrive damaged, spoiled, or incorrect
- Issues must be reported within 24 hours of delivery or pickup
- Photo evidence may be required
Not eligible: Improper storage, missed pickups, or failure to follow handling guidelines.
Delivery & Pickup Policy
- Local delivery within a 40-mile radius of Kearney, Missouri
- Orders delivered frozen, refrigerated, or insulated
- Customers must promptly retrieve deliveries
Pickup
- Available at designated KC metro locations
- Orders must be picked up during scheduled windows
- Missed pickups may result in forfeiture without refund
Food Safety & Handling Disclaimer
- Keep refrigerated below 40°F or frozen at 0°F
- Cook all meats to USDA-recommended temperatures
- Avoid cross-contamination
Farm Fresh Chef is not responsible for improper handling after delivery or pickup.
General Terms of Service
- All products are subject to availability
- We reserve the right to adjust pricing at any time
- Product pricing is based on an estimated average unit weight. Actual item weights may vary, and final pricing will be adjusted accordingly based on the exact weight of the product provided.
- By placing an order, you agree to all policies listed on this page
Privacy Policy
We respect your privacy. Your personal information is used only to fulfill orders and communicate with you. We do not sell or share your data.
Our Commitment
✔ Antibiotic-Free Meats
✔ Responsibly Raised Livestock
✔ Sourced from Trusted Farms
✔ Chef-Crafted Quality