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Frequently Asked Questions

Everything you need to know about ordering, delivery, and our farm-to-flavor process.

We partner with locally vetted regenerative farms that raise animals the way nature intended — pasture-raised, antibiotic-free, and hormone-free.
Place your order online and choose a delivery or pickup location. We prepare your order fresh and deliver it on your scheduled delivery day.
No. We use insulated packaging and can leave your order at your door. You will receive delivery updates so you know exactly when it arrives.
Select a pickup location at checkout. Show up during your scheduled window and we’ll have your order ready for a quick and easy handoff.
Most of our products are frozen immediately after processing to lock in freshness, flavor, and nutrients.
Frozen meat lasts 12+ months. Once thawed, we recommend using within 3–5 days.
Your card is authorized at checkout but only charged once your order is finalized and packed.
Yes! Our Subscribe & Save program gives you priority access, exclusive savings, and automatic deliveries.
Yes, you can edit your order anytime before the order cutoff for your delivery or pickup date.